Housing Operations API Integration at Scale
Table of contents
Business Objective
Columbia University operates one of the most complex housing systems in higher education. As its core housing platform, StarRez, transitioned to a cloud-native model, the university needed to modernize its broader data ecosystem.
The objective was to replace manual workflows with real-time API integrations, enabling seamless housing operations for thousands of students while significantly strengthening data security and the protection of personally identifiable information (PII).
The Solution
OLSYS developed a high-performance data orchestration layer that integrates StarRez APIs with Columbia’s internal housing workflows. By eliminating direct database dependencies, we established a secure, abstracted middleware environment designed to ensure data integrity and optimize operational efficiency.
Key elements:
- Real-Time Data Access – API-driven integration providing instant visibility into occupancy, maintenance, and student information
- Enhanced Security Layer – Eliminated direct database access vulnerabilities protecting thousands of student records
- Streamlined Operations – Automated queries accelerating staff response times and decision-making
- Cloud-Native Architecture – Azure-based infrastructure supporting scalability and future system expansions
The Impact
The shift from manual processes to a real-time digital architecture has significantly enhanced both the student experience and staff productivity. By modernizing its underlying infrastructure, Columbia University has reduced security risks associated with legacy data access while gaining the flexibility to scale and evolve its residential services.
Results:
- Real-time decision-making – Live data access enabling faster business operations across housing teams
- Increased staff productivity – Streamlined queries and accelerated handling reducing manual effort
- Enhanced security – Eliminated direct database access vulnerabilities protecting student records and PII
- Future-ready infrastructure – Scalable platform supporting enrollment growth without system overhauls
Technology Stack
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