Privacy Policy for SMS Communications

Effective Date: June 5, 2026
Business Name: OLSYS Ltd.
Website: www.olsys.global
Contact Email: [email protected]
Contact Phone: +1 847 877 8577

Overview

This Privacy Policy explains how OLSYS Ltd. collects, uses, stores, and protects personal information in connection with its SMS communications program. This policy applies to individuals who provide consent to receive text messages from OLSYS Ltd. regarding service updates, appointment reminders, support communications, project notifications, security alerts, and other business-related messages.

By opting in to receive SMS messages from OLSYS Ltd., the recipient agrees to the practices described in this Privacy Policy.

Information Collected

OLSYS Ltd. may collect and maintain the following information as part of its SMS program:

• Mobile phone number
• Name
• Company name
• Message consent records
• Communication preferences
• Message history and delivery records
• Support or service-related details voluntarily provided by the recipient

Information may be collected when a recipient provides consent in person, over the phone, through a web form, during account onboarding, during service requests, or through other documented opt-in methods.

How Information Is Used

OLSYS Ltd. uses collected information to:

• Send SMS messages that the recipient has agreed to receive
• Provide service-related updates, reminders, alerts, and support notifications
• Confirm appointments, maintenance windows, and project milestones
• Respond to customer inquiries
• Maintain records of consent and opt-out requests
• Improve communication quality and operational support

Consent to Receive SMS Messages

Recipients are added to the SMS program only after providing consent through an approved opt-in process. Consent may be collected verbally in person, verbally over the phone, or through a written or electronic form.

When consent is obtained, OLSYS Ltd. communicates the following information before texting begins:

• The recipient is agreeing to receive SMS messages from OLSYS Ltd.
• Message frequency may vary
• Message and data rates may apply
• Reply STOP to opt out
• Reply HELP for help
• Additional privacy information is available through this Privacy Policy

Consent records are retained internally to document how and when permission was provided.

Message Frequency

Message frequency varies based on the recipient’s relationship with OLSYS Ltd., the services in use, support needs, project activity, and account notifications. Some recipients may receive only occasional messages, while others may receive recurring service-related updates as needed.

Opt-Out Instructions

Recipients may opt out of SMS communications at any time by replying STOP to any text message from OLSYS Ltd.

After a STOP request is received:

• The recipient will no longer receive SMS messages from that program, except as needed to confirm the opt-out
• The opt-out request will be processed as soon as reasonably possible
• Internal records may be retained as necessary to document the opt-out and maintain compliance

Help Instructions

Recipients may reply HELP at any time for assistance. HELP responses may provide:

• The name of the business
• Contact phone number and/or email address
• Instructions for opting out by replying STOP
• A reminder that message frequency may vary
• A reminder that message and data rates may apply
• A link to this Privacy Policy or related program information

Mobile Information Sharing

OLSYS Ltd. does not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Mobile information will not be shared with third parties for marketing. However, information may be disclosed to service providers, platform providers, carriers, or vendors that assist in delivering messages, operating systems, supporting customer communications, maintaining records, or complying with legal obligations. These parties may access information only as needed to perform services on behalf of OLSYS Ltd.

Data Protection

OLSYS Ltd. uses reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, use, disclosure, or loss. Access to SMS-related personal data is limited to authorized personnel and approved service providers with a legitimate business need.

Data Retention

OLSYS Ltd. retains phone numbers, consent records, and related communication data only for as long as necessary to operate the SMS program, provide services, maintain business records, resolve disputes, enforce agreements, and comply with applicable laws or carrier requirements.

Recipient Choices

Recipients may:

• Opt out of SMS messages at any time by replying STOP
• Request assistance by replying HELP
• Contact OLSYS Ltd. using the contact information below with questions about this Privacy Policy or communication preferences

Opting out of SMS messages will not necessarily affect other non-SMS communications that may be necessary for account administration or service delivery, unless separately requested and permitted by law.

Third-Party Links and Services

If OLSYS Ltd. provides links to external sites, including customer portals or policy pages, those sites may have their own privacy practices. Recipients should review those policies separately where appropriate.

Policy Updates

OLSYS Ltd. may update this Privacy Policy from time to time to reflect operational, legal, or compliance changes. The current version will be posted at [Insert Privacy Policy URL]. Continued participation in the SMS program after updates are posted constitutes acceptance of the revised policy to the extent permitted by law.

Contact Information

For questions about this Privacy Policy or SMS communications, contact:

OLSYS Ltd. Chicago, Illinois | [email protected]
Privacy Policy URL: https://olsys.global/privacy-policy/ 

SMS Disclosure Summary

By opting in to receive text messages from OLSYS Ltd., the recipient agrees to receive service-related SMS communications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.